Privacy Policy

1. Information We Collect

When you use Pranjay (website or mobile app), we may collect your phone number, name, delivery address, order history, and payment-related identifiers processed securely via Razorpay. We do not store your full card or UPI credentials on our servers.

2. How We Use Your Information

• Process and deliver your orders
• Authenticate your account via phone OTP
• Send order updates and support communications
• Improve our catalog, pricing, and user experience

3. Data Sharing

We share data only with service providers necessary to operate the platform (payment gateway, cloud hosting, email/SMS). We do not sell your personal information to third parties.

4. Data Security

We use industry-standard encryption (HTTPS), secure JWT authentication, and access controls to protect your data. Payment processing is handled by Razorpay in compliance with applicable standards.

5. Your Rights

You may request access, correction, or deletion of your account data by contacting us at support@pranjay.com.

6. Contact

For privacy-related questions, visit our Contact page or email support@pranjay.com.